Privacy Policy

Get Fit Together
Last Updated: August 27, 2026

Get Fit Together respects your privacy. This Privacy Policy explains how we collect, use, share, and protect information when you visit our website, create an account, book or purchase services, communicate with us, or opt in to receive email or text messages.

 

Information We Collect

We may collect personal information that you voluntarily provide to us, including:

• Name

• Email address

• Phone number

• Account and profile information

• Booking, appointment, and class activity

• Purchase and transaction information

• Communication preferences

• Information you provide through forms, waivers, surveys, or communications with us

 

Third-party payment providers may process payment information. Get Fit Together does not necessarily receive or store your complete payment card information.

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We may also automatically collect certain technical information when you use our website, such as your IP address, approximate location, browser type, device information, referring pages, pages visited, and interactions with our website.

 

We may use cookies and similar technologies to operate our website, understand how visitors use it, and improve the customer experience.

 

How We Use Your Information

We may use the information we collect to:

• Create and manage your account

• Schedule and manage classes, appointments, and services

• Process purchases and payments

• Send booking confirmations and reminders

• Communicate schedule changes and other service-related information

• Respond to questions and provide customer support

• Send promotional emails or text messages when you have opted in to receive them

• Provide information about classes, events, special offers, and studio news

• Improve our website, services, and customer experience

• Maintain the security and operation of our business

• Comply with applicable legal requirements

 

Text Messaging and SMS Communications

Get Fit Together may use text messaging to communicate with customers about bookings, appointments, classes, schedule changes, account information, and other service-related matters.

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If you separately opt in to receive promotional text messages, we may also send studio news, promotions, special offers, event announcements, and other marketing communications.

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Message frequency varies. Message and data rates may apply.

You may opt out of text messages at any time by replying STOP to (833) 942-4747. You may receive a final message confirming your opt-out request.

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For assistance, reply HELP to (833) 942-4747 or contact Get Fit Together at:

Phone: 704-251-9090
Email: joy@getfitconcordnc.com

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Consent to receive marketing text messages is not a condition of purchasing any goods or services from Get Fit Together.

Message delivery is subject to your mobile carrier's network availability and is not guaranteed. Carriers are not responsible for delayed or undelivered messages.

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Our text messaging services may be provided through third-party service providers that process mobile numbers and messaging information on our behalf.

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We do not sell, rent, or share your mobile information with third parties or affiliates for their own marketing or promotional purposes. Text messaging opt-in data and consent will not be shared with third parties for marketing purposes.

We may share information with service providers that help us operate our text messaging program solely as necessary to provide those services.

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You are responsible for notifying us or updating your information if your mobile number changes.

For additional information about our text messaging program, please review our SMS Terms & Conditions.

 

Email Communications

If you subscribe to our email list or otherwise consent to receive marketing emails, we may send you information about Get Fit Together classes, services, events, promotions, and studio news.

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You may unsubscribe from marketing emails at any time using the unsubscribe link provided in the email.

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We may still send service-related communications that are necessary for bookings, purchases, account activity, or services you have requested.

 

How We Share Information

We may share personal information with trusted service providers that help us operate our business, including providers of:

• Website hosting and management

• Online booking and scheduling

• Payment processing

• Email communications

• Text messaging

• Analytics

• Customer management and business operations

 

These providers may access information only as necessary to perform services on our behalf.

We may also disclose information when required by law, when necessary to protect our rights or the safety of others, or in connection with a business transaction such as a merger, acquisition, restructuring, or sale of business assets.

 

Get Fit Together does not sell your personal information.

 

Cookies and Analytics

Our website may use cookies, analytics tools, and similar technologies to understand how visitors interact with the site and to improve its functionality.

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Information collected may include your IP address, approximate location, browser type, device type, pages visited, referring pages, and website interactions.

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Your browser or device may allow you to limit or disable certain cookies. Disabling cookies may affect some website features.

 

Data Retention

We retain personal information for as long as reasonably necessary to provide our services, maintain business and transaction records, comply with legal obligations, resolve disputes, and operate our business.

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Retention periods may vary depending on the type of information and the reason it was collected.

 

Your Information and Choices

You may contact us to request access to, correction of, or deletion of personal information we maintain about you.

Some information may need to be retained for legitimate business, transaction, fraud-prevention, safety, legal, or regulatory purposes.

To submit a request, contact:

Email: joy@getfitconcordnc.com
Phone: 704-251-9090

 

Children's Privacy

Our website and services are not directed toward children under 13, and we do not knowingly collect personal information online from children under 13 without appropriate authorization.

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If you believe a child under 13 has provided personal information to us, please contact us so that we can review and, when appropriate, remove the information.

 

Third-Party Services and Links

Our website may contain links to or integrations with third-party websites, applications, or services.

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Get Fit Together is not responsible for the privacy practices of third parties. We encourage you to review the privacy policies of any third-party services you use.

 

Security

We take reasonable measures to help protect personal information from unauthorized access, use, alteration, or disclosure.

However, no website, electronic communication, or data storage system can be guaranteed to be completely secure.

 

Changes to This Privacy Policy

We may update this Privacy Policy periodically to reflect changes to our services, technology, business practices, or legal requirements.

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Changes will be posted on this page, and the "Last Updated" date will be revised when appropriate.

 

Contact Us

If you have questions about this Privacy Policy, our privacy practices, or your personal information, please contact:

Get Fit Together
300 Copperfield Blvd NE, Suite 200
Concord, NC 28025

Phone: 704-251-9090
Email: joy@getfitconcordnc.com
Website: www.getfitconcordnc.com